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Can’t load a page on the site - what should I do?🌐

Service Client Candosa 🧡 avatar
Written by Service Client Candosa 🧡
Updated over a week ago

Sometimes, after a technical update, some pages may not load properly.

No stress! Follow these quick steps to fix the issue 👇


🔄 Step 1: Hard refresh the page

A standard refresh might not work. Try a hard refresh to force your browser to load the latest version of the page.

💻 On Windows / Linux: Ctrl + Shift + R

🍏 On Mac: Command + Shift + R


🔗 Step 2: Use this direct link

Here’s the direct link to the payment step:

👉 https://dashboard.candosa.com/fr/fr-fr/funnel/pre-payment/stripe

Here’s the direct link to your dashboard:


🧹 Step 3: Clear cookies if needed

Still not working?

  • Try clearing your browser cookies

  • Then open the link in a private/incognito window


🎁 Still having issues?

Reach out via chat, we’re here for you 🤝

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